Discovering His Treasures™
At Discovering His Treasures, we believe in honesty and make it our mission to protect your privacy and the security of your personal information. We will not give away, sell, lease, or otherwise disclose your email address or personal information to a third party, except as necessary to process your order.
If you opt to receive the "Treasure Clues" newsletter, we will send occasional updates to keep you informed about happenings at Discovering His Treasures, special offers, and upcoming seminars. You have the option to conveniently unsubscribe from our email updates at any time. We respect your privacy and we do not believe in sending "spam" or junk mail.
Regardless of whether you are subscribed to Treasure Clues, Discovering His Treasures may still contact you, including sending occasional reports or other offers by regular mail. If you do not wish to be contacted by Discovering His Treasures for any reason, please send an e-mail to that affect to our e-mail address below, and your wishes will be respected.
Discovering His Treasures uses a browser cookie to track usage of this and related websites. This usage information may be linked to an identifiable person through information you disclose on the website, or through the use of links in e-mail. Any personally identifiable information contained in our usage logs will remain strictly confidential, will not be sold, leased, or otherwise disclosed to a third party, and will be used only to help us better serve you as our friend and customer. If you would rather not have any session information collected regarding your usage of this site, simply disable cookies in your web browser, and always visit our site by typing www.discoveringhistreasures.com in the address bar.
Any information collected via this website is kept secure in our own privately owned server. We use strong encryption and perform regular security reviews to ensure the security and confidentiality of your data.
We will make every effor to ship your order within 5-10 business days, unless otherwise noted. The only exception is during the times we are traveling for seminars, in which case it may take a few extra days for your order to be shipped (we will notify you as soon as possible if we are not able to fill your order immediately). We will notify you by e-mail with the package tracking number when your order is shipped. Unless other arrangements are made, orders within the United States will be shipped via USPS Priority Mail or Media Mail. International shipping methods can be negotiated. Special requests can be processed through the shopping cart by specifying "Other/International" shipping option. We will contact you via e-mail to negotiate shipping options and prices, and no charges will be made to your credit card until you approve the shipping charges. Note that special shipping arrangements can take up to 20 business days to process
When you receive your order, please review the packing list and check that your order is correct and intact. If you receive an item that you did not order, or an item is missing or was damaged during shipment, please contact us immediately, and we will correct the problem as soon as possible.
If you have any questions, or need to return an item or request a replacement, please email us: store [at] discoveringhistreasures [dot] com. See our return policy below.
If you are unsatisfied with your product and wish to return it, we are willing to exchange it for another item, or refund the order. However, there will be a 15% restocking fee, the shipping fee is non-refundable, and you are responsible for paying the return shipping. Returns must be made within 30 days of receipt of order.
We take fraud very seriously, and will make every effort to prevent fraud. Returned checks and credit card chargebacks are subject to an automatic $40 fee, which will be added to the unpaid balance of the order. We reserve the right to re-charge your order, re-process returned checks, or otherwise collect on an unpaid account, including but not limited to the use of a third-party collection agency.
Any further questions in this regard, please email us: store [at] discoveringhistreasures [dot] com